This section outlines the terms of sale for products available from SterlingIT (Information Technology), in general.

We aim to provide our customers with competitive prices on the products we offer. Prior to submitting your order, you will have the opportunity to review product prices and any applicable sales tax, shipping and handling charges. Please notify SterlingIT (Information Technology) promptly of any errors in prices on your packing slip.

SterlingIT (Information Technology) reserves the right to change prices at any time. Should we lower the price of the product you purchased, you may call (02) 9756 6866 within 30 days of receiving your order to request a credit for the difference between the price you paid and the current SterlingIT (Information Technology) selling price. This excludes mail-in rebates and instant rebates, which are not part of this price protection.

SterlingIT (Information Technology) reserves the right to decline or cancel orders at any time. Notification will be via email to the email address you provided when submitting your order. We assume no responsibility for issues resulting from such declines, cancellations, or e-mail notification failure.

SterlingIT (Information Technology) begins processing accepted orders immediately and is therefore unable to accept order cancellation requests once an order confirmation has been received. If an order is processed in error, contact SterlingIT (Information Technology) customer service immediately at (02) 9756 6866 for instructions. Orders will be charged to your account upon acceptance.

For your protection, a signature is required for most deliveries. We do not allow address changes after an order has been accepted. You may not export any products purchased at SterlingIT (Information Technology).

All sales are governed by the SterlingIT (Information Technology) Warranty Agreement.

Use of site

SterlingIT (Information Technology) authorizes you to view and download the materials at this website ("Site") only for your personal, non-commercial use, provided that you retain all copyright and other proprietary notices contained in the original materials on any copies of the materials. You may not modify the materials at this Site in any way or reproduce or publicly display, perform, or distribute or otherwise use them for any public or commercial purpose. Any use of these materials on any other website or networked computer environment for any purpose is prohibited. The materials at this Site are copyrighted and any unauthorized use of any materials at this Site may violate copyright, trademark, and other laws. If you breach any of these Terms, your authorization to use this Site automatically terminates and you must immediately destroy any downloaded or printed materials.

Privacy

Please review our Privacy, which also governs your visit to SterlingIT (Information Technology), to understand our practices.

Electronic communications

When you visit SterlingIT (Information Technology) or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Risk of loss

All items purchased from SterlingIT (Information Technology) are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

Product descriptions

SterlingIT (Information Technology) and its affiliates attempt to be as accurate as possible. However, SterlingIT (Information Technology) does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by SterlingIT (Information Technology) itself is not as described, your sole remedy is to return it in unused condition.

Pricing

Except where noted otherwise, the List Price displayed for products on our website represents the full retail price listed on the product itself, suggested by the manufacturer or supplier, or estimated in accordance with standard industry practice. The List Price is a comparative price estimate and may or may not represent the prevailing price in every area on any particular day. For certain items that are offered as a set, the List Price may represent "open-stock" prices, which means the aggregate of the manufacturer's estimated or suggested retail price for each of the items included in the set. Where an item is offered for sale by one of our merchants, the List Price may be provided by the merchant.

With respect to items sold by SterlingIT (Information Technology), we cannot confirm the price of an item until you order; however, we do NOT charge your credit card until after your order has entered the shipping process. Despite our best efforts, a small number of the items in our catalog may be mispriced. If we discover a mispricing, we will do one of the following:

• If an item's correct price is lower than our stated price, we will charge the lower amount and ship you the item.
• If an item's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.

Please note that this policy applies only to products sold and shipped by SterlingIT (Information Technology). Your purchases from third-party sellers using SterlingIT (Information Technology) Payments are charged at the time you place your order, and third-party sellers may follow different policies in the event of a mispriced item.

My account, password, and security

If any of the Services requires you to open an account, you must complete the registration process by providing us with current, complete and accurate information as prompted by the applicable registration form. You also will choose a password and a user name. You are entirely responsible for maintaining the confidentiality of your password and account. Furthermore, you are entirely responsible for any and all activities that occur under your account. You agree to notify SterlingIT (Information Technology) immediately of any unauthorized use of your account or any other breach of security. SterlingIT (Information Technology) will not be liable for any loss that you may incur as a result of someone else using your password or account, either with or without your knowledge. However, you could be held liable for losses incurred by SterlingIT (Information Technology) or another party due to someone else using your account or password. You may not use anyone else's account at any time, without the permission of the account holder.

Links to third party sites

THE LINKS IN THIS AREA WILL LET YOU LEAVE SterlingIT (Information Technology) 'S SITE. THE LINKED SITES ARE NOT UNDER THE CONTROL OF SterlingIT (Information Technology) AND SterlingIT (Information Technology) IS NOT RESPONSIBLE FOR THE CONTENTS OF ANY LINKED SITE OR ANY LINK CONTAINED IN A LINKED SITE, OR ANY CHANGES OR UPDATES TO SUCH SITES. SterlingIT (Information Technology) IS NOT RESPONSIBLE FOR WEBCASTING OR ANY OTHER FORM OF TRANSMISSION RECEIVED FROM ANY LINKED SITE. SterlingIT (Information Technology) IS PROVIDING THESE LINKS TO YOU ONLY AS A CONVENIENCE, AND THE INCLUSION OF ANY LINK DOES NOT IMPLY ENDORSEMENT BY SterlingIT (Information Technology) OF THE SITE.

Unsolicited idea submission policy

SterlingIT (Information Technology) OR ANY OF ITS EMPLOYEES DO NOT ACCEPT OR CONSIDER UNSOLICITED IDEAS, INCLUDING IDEAS FOR NEW ADVERTISING CAMPAIGNS, NEW PROMOTIONS, NEW PRODUCTS OR TECHNOLOGIES, PROCESSES, MATERIALS, MARKETING PLANS OR NEW PRODUCT NAMES. PLEASE DO NOT SEND ANY ORIGINAL CREATIVE ARTWORK, SAMPLES, DEMOS, OR OTHER WORKS. THE SOLE PURPOSE OF THIS POLICY IS TO AVOID POTENTIAL MISUNDERSTANDINGS OR DISPUTES WHEN SterlingIT (Information Technology) 'S PRODUCTS OR MARKETING STRATEGIES MIGHT SEEM SIMILAR TO IDEAS SUBMITTED TO SterlingIT (Information Technology) . SO, PLEASE DO NOT SEND YOUR UNSOLICITED IDEAS TO SterlingIT (Information Technology) OR ANYONE AT SterlingIT (Information Technology) . IF, DESPITE OUR REQUEST THAT YOU NOT SEND US YOUR IDEAS AND MATERIALS, YOU STILL SEND THEM, PLEASE UNDERSTAND THAT SterlingIT (Information Technology) MAKES NO ASSURANCES THAT YOUR IDEAS AND MATERIALS WILL BE TREATED AS CONFIDENTIAL OR PROPRIETARY.

Disclaimers

THE MATERIALS AND SERVICES AT THIS SITE ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF INTELLECTUAL PROPERTY. SterlingIT (Information Technology)'s obligations with respect to its products and services are governed solely by the agreements under which they are provided and nothing on this Site should be construed to alter such agreements. SterlingIT (Information Technology) further does not warrant the accuracy and completeness of the materials, software or services at this Site. SterlingIT (Information Technology) may make changes to the materials and services at this Site, or to the products and prices described in them, at any time without notice. The materials and services at this Site may be out of date, and SterlingIT (Information Technology) makes no commitment to update the materials and services at this Site. Applicable law may not allow the exclusion of implied warranties, so this exclusion may not apply to you.

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